Information Collected

  1. We collect the following personal information in order to provide you with Fold Services:
    1. Device Information: We collect information sent to us by your computer, mobile phone or other access device. The information sent to us includes, the following: data about the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from sites which are part of the Platform, referral URL, and standard web log data and other information.
    2. Cookies: We also collect anonymous information through our use of cookies and web beacons. We may collect and store any information you provide us when you use Fold Services, including when you add information on a web form, add or update your account information, participate in community discussions, chats, or dispute resolutions, or when you otherwise correspond with us regarding Fold Services.
    3. Other general information including personal information: When you use Fold Services, we also collect information about your transactions and your activities. In addition, we may collect the following types of information:
      1. Contact information, such as your name, address, phone, email and other similar information.
      2. Financial information, such as the full bank account number that you link to your Fold account or give us when you use Fold Services.
      3. Detailed personal information such as your date of birth.
  2. We may also collect information from or about you from other sources, such as through your communication with us, including our customer support team, your results when you respond to a survey, your interactions with members of the Fold team, and from other accounts we have reason to believe you control (whether in part or in whole).
  3. Additionally, for quality and training purposes or for its own protection, Fold may monitor or record its telephone conversations with you or anyone acting on your behalf. By communicating with Fold, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
  4. In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with Fold Services. We may also evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
  5. When you download or use our mobile applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, search results, and other personalized content.
  6. With your explicit consent, we will request access to your email data from Google or other email providers. This data is processed locally on your device for the specific purpose of extracting transactional information related to your credit card activities. Only the extracted transactional information is transmitted to our servers to facilitate Fold services to you. At no point do your emails themselves leave your device or get stored on our servers